Claims Counsel - Markel Return to Work Program

Making a decision to return to work can be exciting and scary all at the same time. We get it 100% - many of us at reacHIRE are returners, too!!  And, we believe meaningful relationships formed along the way back to work should be built on communication and trust. This is why our team of Program Managers are here to listen to your unique story and help you take the best next steps toward your next opportunity. We are excited to partner with Markel for a 6-month return-to-work program starting in October 2024. 

If you are a professional returning to work after a 2+ year career break or worked in part-time or independent contractor roles, this could be the perfect opportunity! reacHIRE is invested in helping professionals return with confidence; providing the resources and support needed via Program Managers who will help guide and navigate the entire process alongside you. 

We know the confidence gap and imposter syndrome can get in the way of meeting amazing Returners, so please don’t hesitate to apply - we’d love to hear from you.

Summary: 

This position will be responsible for the resolution of moderate to high complexity and moderate to high exposure claims.  Under minimal supervision makes quick sound decisions and negotiates terms consistent with authority limits. Self-sufficient with demonstrated ability to overcome obstacles. Takes ownership and responsibility for decisions and outcomes. Adheres to Fair Claims Practices regulations and internal Claims Quality Performance Objectives. Some travel required. 

What You’ll Contribute Day-to-Day:

• Confirms coverage of claims by reviewing policies and documents submitted in support of claims
• Analyzes coverage and communicates coverage positions
• Prepares coverage position letters on matters (without assistance of outside coverage counsel) and refers suspicious losses to SIU and assist in the investigation and settling of claim. 
• Conducts, coordinates, and directs investigation into loss facts and extent of damages
• Directs and monitors assignments to experts and outside counsel
• Evaluates information on coverage, liability, and damages to determine the extent of insured's exposure. 
• Sets reserves within authority or makes claim recommendations concerning reserve changes to manager
• Negotiates and settles claims typically in litigation within authority.
• Presents at roundtables to senior claims leaders and underwriters on cases going to trial and provides advice/insight on others claims going to trial
• Participates in special projects having an impact on the business. May be assigned project lead for larger projects
• Represents Markel at mediations, trials, and conferences
• Pulls and analyses loss information for business stakeholders and presents information during meetings with underwriters and/or insureds
• Serves as a technical resource to underwriting and assists with drafting policy wording.
• Assists in training of new hires and provides assistance, guidance, and coaching to others within claims department.
• Provides input into maintenance of claims guidelines and best practice procedure

You'll Be A Great Fit If you Have:

• Bachelor’s degree or equivalent work experience
• JD required
• Must have or be eligible to receive claims adjuster license.
• Participation in industry training opportunities (CLM Claim College, Munich Re Training, FDCC, etc.)
• Minimum of 5 years of claims handling experience or equivalent combination of education and experience 
• Successful completion of 3 years as a Claims Examiner
• Excellent written and oral communication skills
• Strong analytical and problem solving skills
• Strong organization and time management skills
• Ability to work autonomously in a fast paced environment
• Experience in negotiation, mediations and monitoring trials
• Ability to influence claims stakeholders and to effectively direct claims strategy
• Strong litigation management skills are required including the ability to provide direction and guidance to defense attorneys and other experts while controlling expenses.
• Ability to deliver outstanding customer service
• Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word)
• Knowledge of tort and contract law
• Strong desire for continuous improvement

reacHIRE is changing the trajectory for individuals in the workplace by partnering with forward-thinking companies. reacHIRE believes a career break shouldn't be a career breaker. At the end of the program, you may be eligible for full-time or extended contracting work, but it is not guaranteed. Either way, you’ll become part of the reacHIRE team, join with a cohort of fellow Returners, and we will provide 360-degree support via Aurora, along with a dedicated Program Manager to ensure your success every step of your journey back to work!

Our return-to-work program participants come from all walks of life, and so do we. At reacHIRE, the sum of our individual differences, life experiences, and self-expression is what makes us great. Be you and reach higher!

Please note:

• reacHIRE will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. For assistance with your application please contact: Sarah White at swhite@reachire.com.
• reacHIRE is unable to sponsor program participants for the duration of our return-to-work programs.

What’s great about working at Markel Group?

As the insurance operations within the Markel Group Inc. (NYSE: MKL), we operate the Markel Specialty, Markel International, and Markel Global Reinsurance divisions, as well as State National, our portfolio protection and program services operations, and Nephila, our insurance-linked securities operations.With over 5,000 employees across the globe, finding creative solutions for complex risks is our passion. And our broad array of tools and knowledge allows us to create tailored coverage solutions for even the most complex needs.Putting you – our colleagues, brokers and clients – first is what differentiates us worldwide. We’re committed to being a long-term partner who is there when you need us most.Everything we do comes out of the Markel Style. These 214 words are a timeless statement of our mission. It’s our north star, and out of that comes our brand vision.